Privacy Policy

Pacific Research Solutions Privacy Policy


Pacific Research Solutions understands your concerns about privacy and is therefore committed to protecting and respecting your privacy. Our Privacy Policy explains our collection and use of information you supply when registering a product or visiting our Site. We encourage you to read our policy from time to time, since we do make changes and updates from time to time. Your use of our Site constitutes your acceptance of the Privacy Policy in effect on the date of your use.


This policy does not apply to the practices of companies that Pacific Research Solutions does not own or control, or to people that Pacific Research Solutions does not employ or manage. In addition, certain Pacific Research Solutions associated companies such as Yahoo! and Macromedia have their own privacy statements which can be viewed by clicking on the links.


Keeping your Information Secure


Keeping your personal information secure is one of our most important responsibilities. We value your trust and handle your information with care. We will safeguard, according to established standards of security and confidentiality, any information our users share with us. Our employees access information about you when needed to maintain your accounts or otherwise meet your needs. We may also access information about you when considering a request from you for additional services or when exercising our rights under the law or any agreement with you. We continually access new technology for protecting information. Our employees are trained to understand and comply with these information principles.


When Information is Collected and Not Collected


When you register your product with Pacific Research Solutions, we collect profile information from you through our registration form. This includes your name and address. We link your name and address to the product being registered and maintain that record. When you register a product we also ask you for certain optional demographic information like your zip code, age, income level or product preferences. This information is stored and used by Pacific Research Solutions for internal and market research purposes only.


Pacific Research Solutions may ask you for personal information at times, including (but not limited to) when you enter a sweepstakes, contest or promotion sponsored by Pacific Research Solutions and/or our partners; and when you report a problem with one of our sites, services, or products. Pacific Research Solutions also occasionally asks users to complete surveys that we use for internal research. Wherever Pacific Research Solutions collects personal information we make an effort to include a link to this Privacy Policy on that page.



How Pacific Research Solutions Uses Your Information


Pacific Research Solutions will not sell, rent or share personally identifiable information about you to any third party unless we have previously informed you in disclosures or agreements, have been authorized by you, or are required to by law.


If we receive a subpoena or similar legal process demanding release of any information about you, we will generally attempt to notify you (unless we believe we are prohibited from doing so). Except as required by law or as described above, we do not share information with other parties, including government agencies.


We transfer information about you if Pacific Research Solutions is acquired by or merged with another company. In this event, Pacific Research Solutions will notify you before information about you is transferred and becomes subject to a different privacy policy.


We use the e-mail address you submitted in the registration process to deliver information about our services to you or to ask you for feedback about our products or services.


If you do not want to participate in our surveys or if you are not interested in receiving other contacts from us you may check on the “I do not wish to receive emails from Pacific Research Solutions.” box when you register your product or make a purchase or call us at the number provided on the How to Contact Us section of this privacy policy.


If you express interest in receiving offers or information from Pacific Research Solutions, we may occasionally send you e-mail or postal mail about products and services that we feel may be of interest to you. Only Pacific Research Solutions (or agents working on behalf of Pacific Research Solutions and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers.


At any time you can easily unsubscribe from Pacific Research Solution’s mailing list and no longer receive such offers and mailings.


We may share information with third parties which is based on our experiential or other data which does not personally identify any of our users. This may include such information as product or service preferences within certain sectors of our user base for instance.


Pacific Research Solutions may contact users by e-mail, through a general notice on the pages of Pacific Research Solutions, or by written communication delivered by mail to the users’ address on record in the Pacific Research Solutions registration database.


Pacific Research Solutions and Children


Pacific Research Solutions does not knowingly solicit data from children, and we do not knowingly market to children. Our terms and conditions of use require that any registration may only be made by those over the age of 16 and that any product purchases may only be made by those over the age of 18.

If we have reason to believe that information is being provided by a child under the age of 16 Pacific Research Solutions will not collect the information without parental consent or parental notification, which will include the opportunity for the parent to prevent the use of the information or to prevent the child’s participation in the activity. Without parental consent, online information will only be used to respond to an unsolicited request and for no other purposes. For more information on this matter, contact us by one of the methods provided below under “How to Contact Us”.

We recognize that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.


How to Contact Us


Inquiries can be sent to us by clicking here. You may also contact us by telephone at 530-672-9053 Monday through Friday, between the hours of 9:30 AM – 5:30 PM PST, or by mail at P.O. Box 749, Star, ID 83669.


Access to Your Information


While we take reasonable measures to prevent the loss, misuse, alteration of the information that you provide to us, due to factors beyond our control, we do not guarantee that your personally identifiable information or any other information collected by us will be completely secure from misappropriation by hackers or other third parties or from other criminal activities.  Pacific Research Solutions cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.  Once we receive your transmission, we make our best effort to ensure its security on our systems.


We reserve the right to change the Privacy Policy at any time.  The use of your information is subject to the Privacy Policy and Terms of Use in effect at the time of use.  The provisions contained herein supersede all previous notices or statements regarding our privacy practices.  We will post any changes to the Privacy Policy and the Terms of Use on our Site.  We encourage you to check the current Policy in effect by clicking on the “Privacy Policy” link on our home page.


By using our Site you agree that any dispute over privacy or the terms contained in this Privacy Policy, our Terms of Use (incorporated herein by reference) or any other agreement we have with you, will be governed by the law of the State of California.  In the event of any conflict between the terms and conditions of this Privacy Policy and the Terms of Use, then the Terms of Use shall control. You also agree to arbitrate such disputes and to abide by any limitation on damages contained in our Terms of Use or other agreement we have with you.