This policy does not apply to the practices of companies that Pacific Research Solutions does not own or control, or to people that Pacific Research Solutions does not employ or manage. In addition, certain Pacific Research Solutions associated companies such as Yahoo! and Macromedia have their own privacy statements which can be viewed by clicking on the links.
Keeping your Information Secure
Keeping your personal information secure is one of our most important responsibilities. We value your trust and handle your information with care. We will safeguard, according to established standards of security and confidentiality, any information our users share with us. Our employees access information about you when needed to maintain your accounts or otherwise meet your needs. We may also access information about you when considering a request from you for additional services or when exercising our rights under the law or any agreement with you. We continually access new technology for protecting information. Our employees are trained to understand and comply with these information principles.
When Information is Collected and Not Collected
When you register your product with Pacific Research Solutions, we collect profile information from you through our registration form. This includes your name and address. We link your name and address to the product being registered and maintain that record. When you register a product we also ask you for certain optional demographic information like your zip code, age, income level or product preferences. This information is stored and used by Pacific Research Solutions for internal and market research purposes only.
How Pacific Research Solutions Uses Your Information
Pacific Research Solutions will not sell, rent or share personally identifiable information about you to any third party unless we have previously informed you in disclosures or agreements, have been authorized by you, or are required to by law.
If we receive a subpoena or similar legal process demanding release of any information about you, we will generally attempt to notify you (unless we believe we are prohibited from doing so). Except as required by law or as described above, we do not share information with other parties, including government agencies.
We use the e-mail address you submitted in the registration process to deliver information about our services to you or to ask you for feedback about our products or services.
If you express interest in receiving offers or information from Pacific Research Solutions, we may occasionally send you e-mail or postal mail about products and services that we feel may be of interest to you. Only Pacific Research Solutions (or agents working on behalf of Pacific Research Solutions and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers.
At any time you can easily unsubscribe from Pacific Research Solution’s mailing list and no longer receive such offers and mailings.
We may share information with third parties which is based on our experiential or other data which does not personally identify any of our users. This may include such information as product or service preferences within certain sectors of our user base for instance.
Pacific Research Solutions may contact users by e-mail, through a general notice on the pages of Pacific Research Solutions, or by written communication delivered by mail to the users’ address on record in the Pacific Research Solutions registration database.
Pacific Research Solutions and Children
Pacific Research Solutions does not knowingly solicit data from children, and we do not knowingly market to children. Our terms and conditions of use require that any registration may only be made by those over the age of 16 and that any product purchases may only be made by those over the age of 18.
If we have reason to believe that information is being provided by a child under the age of 16 Pacific Research Solutions will not collect the information without parental consent or parental notification, which will include the opportunity for the parent to prevent the use of the information or to prevent the child’s participation in the activity. Without parental consent, online information will only be used to respond to an unsolicited request and for no other purposes. For more information on this matter, contact us by one of the methods provided below under “How to Contact Us”.
We recognize that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
How to Contact Us
Inquiries can be sent to us by clicking here. You may also contact us by telephone at 530-672-9053 Monday through Friday, between the hours of 9:30 AM – 5:30 PM PST, or by mail at P.O. Box 749, Star, ID 83669.
Access to Your Information
While we take reasonable measures to prevent the loss, misuse, alteration of the information that you provide to us, due to factors beyond our control, we do not guarantee that your personally identifiable information or any other information collected by us will be completely secure from misappropriation by hackers or other third parties or from other criminal activities. Pacific Research Solutions cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.